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Statue arrived broken

Psycix

Necromancer
WFTO Founder
Jan 9, 2013
834
305
410
#1
Hi there,

I got my imp statue in the mail, and I was sad to discover it didn't arrive intact. The damage is that both hands and pickaxe got snapped off at the wrists.
I would have gone to Eucl3d first, but their website seems down, hence I come here.

I can upload a pic if necessary.
 

Lord of Riva

The Lord
WFTO Founder
Dec 29, 2012
2,786
923
540
32
#2
you are the second report of a broken arrival :(

sadly i guess you will have to contact the Eucl3d support for that, however i just tried and the page is indeed down.
 

Psycix

Necromancer
WFTO Founder
Jan 9, 2013
834
305
410
#4
Ah yes, the site's back up.
I've sent them an email with pictures and everything they asked for, so now we wait. :)

I'll keep you guys updated.
 

Psycix

Necromancer
WFTO Founder
Jan 9, 2013
834
305
410
#5
Woke up to a response this morning (they replied within 8 hours).
They're sending me a new one right away. :D

Top service!
 
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